At IBIT, we build intelligent AI-powered chatbots that streamline customer support, automate repetitive tasks, and enhance user engagement—24/7. Whether you’re in e-commerce, healthcare, education, or enterprise services, our custom bots help you scale operations without scaling costs.
💬 What We Offer
1. Custom AI Chatbot Development
We create fully tailored chatbots that understand your business logic, tone, and workflows—powered by natural language processing (NLP) and machine learning.
2. Multichannel Chatbot Deployment
Deploy your bot across websites, mobile apps, WhatsApp, Facebook Messenger, Telegram, and more—all from a single backend.
3. Customer Support Automation
Handle FAQs, order tracking, ticket generation, and appointment scheduling automatically—reducing human workload and response times.
4. Lead Generation & Sales Bots
Engage site visitors instantly with proactive messages, qualify leads, and push them down the sales funnel using AI-driven conversational flows.
5. Voice-Enabled Chatbots
Integrate voice recognition for hands-free assistance using Google Assistant, Alexa, or custom voice interfaces.
6. Live Chat Integration
Let users switch seamlessly between bot and human agent support with integrated live chat modules and handover logic.
🧠 Technologies We Use
NLP Engines: Dialogflow, Rasa, IBM Watson, Microsoft Bot Framework
Programming Languages: Python, Node.js, JavaScript
Platforms: WhatsApp Business API, Facebook Messenger, Web Widgets
AI Models: GPT APIs, BERT, LLM Fine-Tuning
Databases: Firebase, MongoDB, PostgreSQL
🚀 Use Cases
🛍️ E-Commerce – Product recommendations, order updates, returns
🏥 Healthcare – Symptom checker, appointment booking
🏢 Enterprise – HR bots, internal helpdesks, IT support
🎓 Education – Student queries, admissions, online tutoring
🏦 Banking & Fintech – Balance checks, transaction info, KYC support
✅ Why Choose Us?
✔️ AI + UX Focused Chatbot Experiences
✔️ Multilingual and Multimodal Support
✔️ Secure, Scalable Cloud-Based Bots
✔️ Analytics & Bot Training Support
✔️ Proven Deployment Across Industries